Channels: #

Main Server: #

• 「📊」voting – The location of polls of recruits for members to vote on, you now have access to create these.
• 「💼」rec-stuff – The main bot spam channel, used to be the main recruitment channel before the staff discord, so it has old logs of stuff.
• 「🦑」join-unnamed – The location of all applications. They appear in thread formats under the channel and you can find all of the inactive ones via the thread button in the channel.
• 📋︱app-log – The location of bot messages when a user gets the recruit role. It pings them (only visible to staff) with a message that they received the recruit role.
• 💼︱role-log – The location of all staff role updates. Most, if not all staff roles, when applied to a user get shown here similar to how the app-log has it.
• 🎫︱ticket-archives > applications-archive – The location of all application ticket transcripts. Only shown after ticket is closed.

Staff Server: #

• 「🔋」rec-lounge – The location of the main recruitment chat. This is where we discuss recruitment topics and ideas.
• 「🔋」member-data – The location where all necessary information about recruits is stored. You have access to create these and are required to for each recruit.
• 「🔋」community-apps – The location of all applications once completed by the applicant.
• 「🔋」acceptance-logs –

Commands: #

!ticketafk – Used when an applicant has not responded in their ticket or submitted their application within 24 hours of creation.
!steamid – Used to help an applicant find their Steam64 ID, displays a prompt with the steps and a website to use.
!reforgerid – Used to help an applicant find their Reforger ID, displays a prompt with the steps on how to get it
!rsi *rsiid* – Used to find an applicants RSI page, displays a prompt with a link to their account viewable by anyone.
/profile (unlinked) – Used to link an applicants Discord to our Squad servers, when unlinked it appears like the image to the right.
/profile (linked) – Used to link an applicants Discord to our Squad servers, when linked it appears like the image to the right.
!newapp or /newapp (same thing) – Used to give an applicant the recruit role, displays a prompt with instructions this is the final step in the applicants process before becoming a recruit.

Next Steps #

• With multiple Unnamed recruitment officers, it is important to have claims on tickets, whoever has claim on that ticket should be the only one managing it or typing in it. To claim a ticket, we use “First come first serve” rules, meaning whoever says something first in the ticket, has claim. Please refrain from working in the same ticket unless asked by the claiming officer, this is so we do not confuse the applicant on which recruiter is assisting them.
• Once the ticket is created, please make sure to do the following:Greet the applicant, tell them to fill out the application linked above, tell them to let us know once it’s been submitted, and let them know either you or another recruiter will be with them shortly.

The Applicant sees the following when filling out the application.
#

BattleMetrics Process #

Within BattleMetrics select players on the top tabs and enter the Steam ID provided by the applicant, the application will be shown in #apps.

After entering the Steam ID in and clicking on the players name, we look for many things. (see image below for reference on where info can be found.

When in BM, look for the following: #

• Player name history under ‘Identifiers’, look for clan tags and previous usernames.
• Steam Information: If they have any previous VAC bans, Steam Game Bans, and so on.
• Activity Log: Here we can see anything the player has done such as chats, Tks, automated Admin messages sent to the player. Hitting the Green Gears you can filter what you want to see. Selecting Whitelist will show you what you select. Blacklist will hide what you dont want to see.
• Admin Log: Will show all of the trigger and admin related time stamps that have been applied to the player and more exmaples in the screenshot above.
• Current & Past Bans: This will show a user’s previous ban history, when looking here, you will either see nothing under the category, or blue links that show what the ban was for, when it was, and which community it was from.
• Notes: Are what have been added by either Unnamed Admin or another Community’s Admin. These are helpful when adding a ban or flag to explain why. This is then used for unbans, membership and so on.
• It is important to do a thorough investigation of a players account and history before continuing on with the application.

RSI Process #

Once receiving the recruits RSI info. Do !rsi (RSI ID) and check the applicants organizations.

A couple things to look for when processing apps:

• Organizations – Is the player in any? What is their current rank? Is it an organization similar to Unnamed? See below for an exmaple.
• Main Organization – Unnamed, Affiliation – Can be another org such as ‘Med Runner’ if you are unsure, confirm in Discord in #Unn-Recruitment

Ticket Process Continued BM/RSI #

Once the BM process is complete it can go in two different ways, approval or denial. #

🟢 Approval –  A recruit would be approved if BM did not have any ‘red flags’ pop up to the recruitment officer, such as no racist name changes in their identifiers, no extensive ban history, no racism/hate speech bans, and little/no flags.

🔴 Denial – A denial would be needed if anything in BM posses as a ‘red flag’

Once the RSI process is complete, it can go in two ways: #

🟢 Approval –  A recruit would be approved if RSI did not have any ‘red flags’ pop up such as having another organization as their main.

🔴 Denial – A denial would be needed if anything in RSI posses as a ‘red flag’. Such as being in another Organization similar to Unnamed. If it is an organization such as ‘Med Runnner’ that is not an organization similar to Unnamed and we require the applicant to set that as an AFFILIATION and set Unnamed as their Main Organization

Acceptance to Unnamed #

Once the process is complete and the final judgement is to accept the applicant to Unnamed, type /newapp or /comapp in the ticket (depending on ticket type, “supported games application” or “unsupported games application”) and explain to the applicant to read through the prompt and complete the steps mentioned, once this is completed, they will accept by hitting the button below the prompt. Make sure their tags are within our requirements such as “Uɴɴ.ʀ. Recruit”. Making sure they have “Uɴɴ.ʀ. ” properly, making sure they have the “ʀ” and a space between the tag and their name. Do not close the ricket before this is completed.

If you see someone wearing our tags improperly feel free to reach out to them to correct it and give them their correct tag to copy see below.

• Recruit – “Uɴɴ.ʀ. “
• Member – “Uɴɴ. “

Denial to Unnamed #

Once the process is complete and the final judgement is to deny the applicant, the first step is to gather information of why it is denied and present that to the applicant, before doing so if you are unsure, ask in #Unn-Recruitment

Voting #

After the applicant has been accepted, go to the voting channel and complete the following steps. #

1. Type `/poll`
2. Enter the user’s in-game name in the title box
3. Enter the squiddy thumbs up, comma, squiddy thumbs down in the options box
4. Click out of the options box and select both the “single_vote” and “anonymous” boxes
5. In both the single_vote and anonymous boxes, type true and select the pop up
   
   
6. Send the poll and create a thread by right clicking and selecting the “create thread” button
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7. Copy paste the users application from the question “Play time per week” down to “How they handle conflict”. If the user has a Reference listed in their application, you will first double check with that person to be sure they are willing to refer the applicant, if they are you will add that to the thread, if not then leave it out. Bold the questions by typing question
   

Additional Recommended Tasks #

Direct the recruit to the #introductions channel to introduce themselves, the #recruit-tent channel to speak with other members and recruits, and the #recruit-help channel to ask us directly if they need help during their recruit trial. Be sure to send a Welcome GIF in the `recruit-tent` channel to get a conversation started.

You can show them around the server if you’d like, or send them to the #navigation channel. This is especially recommended if you see the clover leaf icon next to their name. This signifies they are new to the discord server and do not know their way around. The discord has been cleaned up and is more user friendly, but still they may not know where information may be stored. That is something we can help with we are the front line in the organization and should be seen as being helpful, friendly and reinforce the expectations from Unnamed.

Important Commands #